Sunday, February 10, 2013

Log In Failure

Chris says that this is too over the top and I need to edit it.

"It would make it much easier to pay my bill online if your website would allow me to oh, i don't know, LOG THE FUCK IN, after I've changed my password. Two times in the last 10 minutes, I've attempted to change my password and it says it's successful, and yet GMotherfuckingAC's stupid website won't let me log in. TWICE!

And yes, I'll continue to attempt with your shitty website because it's the only way you assholes don't charge me to make a payment (besides mail, which I'm not willing to try because as reliable as your company is, I'm positive that my check would get lost in the mail.) I'd call, but let's be honest - your customer service reps don't understand me any better than I can understand them, which is really saying a lot because I'm excellent with interpreting speech.

Anyway, I need to reset my password. Dicks."

Any thoughts? Too much or good to go?


  1. I have done that.. dickheads.. know passwords that make you feel better!

  2. You know what? I sent it. This company makes me soooo mad! And calling them dicks obviously locked up their system b/c after I hit submit, the message says "This page is temporarily unavailable". Of course it is! Gaaaah!

  3. Here's a regurgitation of the post your blog ate... (it may have been because I was mobile & blogger doesn't play well with others)
    Totally send it. I hate Chase for the same reason. You lock me out if I enter it wrong twice and then trying to get hold of you is an act of congress. Also? That whole, you have to pay your bill in full to use online blows. Not just for me, but for you. I'd have my mortgage paid a lot quicker if you let me make payments every couple of weeks as opposed to PAID IN FULL. What happens the months where my clients are slow to pay? I'm late. And now I have to write you a check (where the hell are the stamps?!) which means you're getting your money later. Oh. Right. There's that $70 late fee.. so you don't CARE if I'm late.

    I. Hate. Big. Banks.

  4. I would've sent it. And my husband would have cringed, but then asked me to "handle" the next customer-service related issue without thought. Be the bad-ass.

  5. Can we expect your sharing the follow-up? I'd love to hear their response. If you get one. This decade.


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